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Designed for small or midsized organizations who must alter or grow their IT operations (perhaps due to a strategic change in company direction, or as a result of signing a major client), and for smaller organizations who need to provide a full complement of internal IT services, but cannot afford a full-time IT Director.  This part-time service provides an ideal combination of operations expertise at a fraction of the cost of a full-time employee.  
  • Client PC/Laptop/PDA Support
  • Application Software Support
  • Database Support
  • Email and File Storage Support
  • Server Systems Administration
  • Local Area Network Management
  • Wide Area Network Management
  • Help Desk Technical Assistance
  • Event Response and Triage
  • Backup and Restore Policy
  • Disaster Recovery Plans

  • Hardware/Software Lifecycles
  • Maintenance Contracts
  • Service Level Agreements
  • Budgeting and Financial Analysis
  • Product Selection/Standardization
  • Bidding and Vendor Selection
  • Ongoing Vendor Management
  • Hardware/Software Procurement
  • Leasing Options
  • Asset Management and Inventory
  • Spare/Loaner Equipment Policy
  • Chargebacks

  • HW Maintenance Contract Review/Renewal
  • SW Maintenance Contract Review/Renewal
  • Telecom Contract Review/Renewal

  • Risk Assessment
  • Data Center Physical Security
  • Laptop and PDA Physical Security
  • Internal Network Access / Database Security
  • External Network Access / Database Security
  • Wireless Network Security
  • Remote Access Policy

  • PC/Laptop/PDA Use Policy
  • Email and Network Use Policy
  • Data Access and Update Policy
  • System Documentation
  • Wide Area Network Traffic Prioritization
  • Mission Critical Systems High Availability
  • Disaster Recovery Planning

  • Project Planning and Project Management
  • Running IT as an Internal Professional Services Organization
For more information or to discuss your requirements, please call or send us an email.

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